Shipping and Delivery Policy

At Marcat, we aim to provide fast and reliable delivery for all of our customers within the UK. Please read our shipping and delivery policy below for more details.

1. Free Shipping

We are pleased to offer free standard shipping on all orders within the UK.

2. Delivery Time

All orders are processed and shipped within 1-2 business days. Once your order has been dispatched, it will typically arrive within 2-3 business days.

Please note:

  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Delivery times may vary during peak seasons, but we strive to meet our estimated delivery times.

3. Shipping Carriers

We work with trusted carriers to ensure timely delivery of your orders. Once your order is shipped, you will receive an email with your tracking information.

4. Delivery Areas

We currently offer shipping only within the United Kingdom. Unfortunately, we do not ship to international destinations at this time.

5. Order Tracking

Once your order has been dispatched, we will send you an email confirmation with a tracking number. You can use this number to track your shipment and check the estimated delivery date.

6. Missed or Delayed Deliveries

If your package has not arrived within the expected delivery time frame, please:

  • Check the tracking information provided in your confirmation email.
  • Ensure that the shipping address provided was correct.

If you are still unable to locate your package, please contact our customer support team at marcat@gmail.com or +44 (753) 809 56 11, and we will assist you in resolving the issue.

7. Delivery Address

Please make sure to provide accurate delivery details. Marcat is not responsible for orders shipped to incorrect addresses provided by the customer.

8. Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us within 48 hours of receiving the package, and we will assist in resolving the issue.

Contact Us For any further questions about our shipping and delivery policies, please contact us at: